A Benevolent God

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For I know the plans I have for you, declares the Lord, plans to prosper you and not to harm you, plans to give you hope and a future. 

Jeremiah [29:11] 

Over the years in my counseling practice, I have had a number of clients who’ve become stuck at a crossroads where they have to decide the best path to take. Most of the time, they have multiple choices in front of them that appear to be equally beneficial. For instance, it might be two or three job offers, all of which seem very promising. However, as they think about these various opportunities, they get stuck and labor over what is right for them—sometimes to the point of anguish. What should be a time of joy and hope turns into a period of despair. Worry sets in and often causes them to overthink things, which freezes them in their tracks.  

My task then becomes to loosen up the decision-making process and move them away from an either/or analysis to finding joy in their circumstances. Joy because they have two or more good choices, which they didn’t have in the past. Maybe one choice appears to be slightly better one moment; then the other choice seems to be better. Regardless, any path they choose is a good path, especially if, as in the example above, they are out of work and need a job. So, instead of looking at the decision-making process as a burden, I try to reframe their viewpoint to see it as a period of joy.  

To help unlock their minds, prayer is always helpful but does not always provide an answer to which is the best option. Perhaps God has given them two or three options to choose from—all being a perfect path to take. Pointing this out helps relieve the burden of which is the best choice. Many times, God will give us multiple options, and it doesn’t mean one is necessarily better. If the choices are honorable and fit in with Christian life, they are all good choices.  

God does have plans for all of us. In Jeremiah [29:11], God’s voice says, For I know the plans I have for you, declares the Lord, plans to prosper you and not to harm you, plans to give you hope and a future. Reading this verse reveals what God wants to do for us all—to give us a future filled with hope.  

These plans for a future with hope may not begin with just a single path, but many. The only requirement is to have faith that God is listening. When we are given these plans, they are not meant to confuse or create despair. Rather, we should be thankful and think about which choice gives us the most joy.  

When we go to restaurants, we are given a menu. When we go to clothing stores, we are given a choice of styles and colors. If we go to college, we must choose our classes. I fully believe God gives us the freedom to choose in the same way.  

I often see these many options appear for these people after they pray. Maybe not the same day, but they do begin to appear. After being without opportunities and choices, they will receive many choices over the next few weeks.  

As they enter a period of prayer to petition God for a job or a new life circumstance—I silently know that prayers said with faith will be answered, and not necessarily with just one answer.  

God is benevolent. God cares for his people. So why wouldn’t God give us choices? It is human nature to fret and worry and wonder if we are making the right choice. Perhaps some options are better than others, but are all God-given. In that, we should rejoice.  

When God says he plans for all of us to have a future with hope, God makes a sacred promise to help us and not harm us. In turn, we should have faith in God and be joyful in the knowledge that God is very present in our lives!  

So today, say a prayer of petition, and rest assured that you will be saying a prayer of gratitude in the near future.  

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Who is the Purah in Your Life?

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If you are afraid to attack, go down to the camp with your servant Purah 11 and listen to what they are saying. Afterward, you will be encouraged to attack the camp. 

Judges [7:10]-11 

In the book of Judges, we find the remarkable story about Gideon defeating one hundred and thirty-five thousand barbarians with only three hundred men. Before the battle, Gideon prayed for wisdom to accomplish this mighty task.  In response to Gideon’s prayer, God says,  If you are afraid to attack, go down to the camp with your servant Purah (11) and listen to what they are saying. Afterward, you will be encouraged to attack the camp. 

In response, Gideon awakens Purah and asks him to go with him to the edge of the barbarians’ camp. Laying down on the wet early evening ground, both Purah and Gideon hear a barbarian sentry express fear to his fellow sentry. The barbarian had a dream the previous night that Gideon would lead a great army and destroy their army.  Through hearing these words of fear,  Purah determined they would be successful.  

Purah advised Gideon they would be successful based on what he had heard. Purah sensed a heightened level of fear by the barbarians, which would cause them to flee even at the hint of Gideon attacking their camp. Purah also knew God would not lead Gideon into a trap. 

Even though Gideon only had three hundred men, his plan, given to him by God, was to essentially encircle the camp in the dark of night with each of the three hundred blaring trumpets and vigorously waving torches. Then, from down in the valley, the barbarians would look up and see what appeared to be a great army. The barbarians would then flee out of fear from hearing the noise and seeing the spectacle of lighted torches.  

This was the plan, but would it work? Purah told Gideon from what he heard the plan would work. Sure enough, when Gideon did do as God advised and encircled the camp, the Barbarians became confused and sought safety in a heightened state of fear. Not only that, many of them turned on each other during their attempted escape.  

Gideon won the battle with only three hundred men based on a marvelously audacious plan given to him by God. Now imagine we were Gideon and had heard God’s plan would we have continued. I must admit I would have been very doubtful and in need of encouragement.  

God knew there would be doubt and asked Gideon to seek Purah for advice and give him confidence. By the way, the name Purah means, in Hebrew, one who bears fruit. I love these names in the Bible; it is always amazing to find out how the meaning of the name ties into the story, and here is another excellent example.  

From a historical background, Purah was Gideon’s helper on his father’s farm. The two were very close, and both loved God. When Gideon had a challenging task on the farm, it was Purah he relied upon to help. Likely they spent many long hours together working and discussing life. So when God told Gideon to have Purah help him gain confidence, it really wasn’t all that surprising. A wise and trusted friend is what God knew would move Gideon forward.  

For me, I see this as an essential part of the Gideon story. We all need Purah’s in our lives to help us move forward. In my own life, during the difficult times of my business career, I didn’t have just one Purah; I had many. When Footlocker was chronically close to filing bankruptcy, I had Marc, Z-man, Lauren, Peter, Anne Marie, and Joe B. to help me think through all the complicated steps. Without their advice and counsel, Footlocker would have failed.  

Even today, in my non-business life, I have many marvelous Purah’s; my brother and sister-in-laws, my brother, my sisters, my wife, my mother and father-in-law, my mother, and the memory of my father. All gifts who give sage advice.  

Over the years, I have learned that if I am to accomplish anything, it requires God and the Purah’s in my life. I have also learned God wants me to seek the counsel of these Purah’s during the complex times.  

We all have Purah’s. And to help us, God asks us to talk with them. Not just when we are faced with difficult times, but in all the times of our lives. Many times life can be complicated, and the answer to our prayers can be hard to understand. This is when the Purah’s in our lives help us sort things out. 

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Surrendering Ourselves to Jesus

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Take my yoke upon you and learn from me, for I am gentle and humble in heart, and you will find rest for your souls. 

Matthew [11:29] 

In my latest book, Jesus Is Everything, is a chapter called Surrendering to Jesus. Recently I was asked by an owner of a successful real estate company who read the book, how can I surrender to Jesus and stay loyal to my business? Essentially, he was fearful that surrendering himself to Jesus would ruin his business. I actually hear this remark a lot.  

But to me, it is not a case of giving up; rather, it is an addition to running a successful business or having a bright career. Surrendering to Jesus doesn’t mean we should stop running our businesses or give up our jobs. Instead, it means we add the lessons of Jesus to all of our business behaviors and actions. Simple things like not being deceptive to customers. Or when we have a complex problem to not just rely on our human abilities to solve. Instead, pray to Jesus to help with the solution. Surrendering to Jesus helps us become both moral and successful.  

Jesus, right after he appointed all of the twelve apostles, gave a sermon to the masses. At the time of this sermon, the people were being told by the Pharisees Jesus wasn’t in compliance with the ten commandments, and they should not follow him. Ironically, the Pharisees followed their own passions and not those of God. In turn, to keep the local population subdued, they created excessive legalistic rules to follow. In effect, they were made the everyday person burdened by unnecessary rituals.  

In this sermon, Jesus contradicted the Pharisees on many fronts. In a direct reply to the burden of a false lifestyle and overly legalistic rules, Jesus said, Take my yoke upon you and learn from me, for I am gentle and humble in heart, and you will find rest for your souls. His statement cut directly against the ways of the Pharisees. What Jesus was offering was a new life, free from the burden of the Pharisees and free from the rat race of serving man.  

This is the surrendering Jesus wants from and for us. Not to bind us, but help us. Jesus wants us to stop pursuing the unquenchable goals of materiality and legalism. Instead, he wants us to chase a far more noble goal, that of living for God. He is also assuring us, we will have a far easier life. Jesus isn’t saying quit our jobs or sell our businesses. Jesus is saying to use his methods and teachings in running our businesses or in pursuing a career.  

I had a friend many years ago who was caught up in an awful business cover-up, which would end up making the national news. When he asked me what he should do, I encouraged him to pray and come clean by saying Today’s dollar is cheaper than tomorrow’s. At first, he resisted my advice by saying he would get fired if he told anyone. Seeing his reluctance, I agreed he would likely get fired, but that was likely anyway because it was only a matter of time before what his company was doing would be revealed. I also knew his action of revelation would start the process of a freed life.  

He revealed everything to his company’s CEO and was fired, as were his superiors, who encouraged him to participate in the illicit scheme. Lawsuits followed, and for a couple of years, life was tough for my friend. He lost his ability to work in a public company and was banned from being an accountant.  

However, later he started his own company in an unrelated field and enjoyed success. In his new position, he stuck to a clean and moral course. But he also expanded his prayer life, and when he needed answers to complex problems, he called on Jesus.  

While he achieved success in his new career, more importantly, he gained peace of mind. No longer did he worry about his actions. He was able to go home with a freed spirit. It also seemed that the day-to-day problems got more straightforward because he became riveted on following Jesus. Finding Jesus’ ways were aligned with a less complicated life. 

His story is the point about surrendering to Jesus. In his surrendering, he gained freedom. He also gained clarity in dealing with complex problems.  

Jesus wants us to live in peace and knows following his ways leads to a better life. No longer will we chase selfish and material gains. Instead, we gain a reputation of honesty and fair play, making us more valuable employees. If we own a business, we will earn a sterling reputation for providing  great customer service.  

Jesus is asking us, when we take his yoke, to focus on morality, kindness, and service. He knows the greater reward lies in how we accomplish and not what we gain. Jesus does not want us to get trapped by obtaining material gains at any cost. Instead, he wants us to obtain a life lived with a noble purpose.  

Jesus’ yoke is far easier, and our surrendering is not an act of giving up. On the contrary, it is an act that leads to freedom.  

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The New American Hustle

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The kingdom of heaven is like a person who sowed good seed in his field.  But while everyone was sleeping, his enemy came and sowed weeds among the wheat, and went away. 

Matthew [13:24]-25 

One of the new phenomena in our society is the rise of non-profits that collect millions of dollars yet give very little back to fulfill their intended mission. Essentially these organizations identify a popular social cause and then raise money. But at the same time provide little help for the worthy cause.   

For example, the Children’s Wish Foundation solicits funds to help seriously ill children receive a gift to answer a wish, not to be confused with the Make-A-Wish Foundation. Perhaps the desire is a trip to Disney World, a visit to a national park, or to watch their favorite sports team play. The charity plays on the outstanding reputation of the Make-A-Wish foundation to collect money. Yet distributes very little to the children. Instead, most of the money goes to the founder and hired consultants. The foundation preys on the knowledge that Americans are very willing givers.  

Last year, Americans donated close to half a trillion dollars to what is thought to be worthy causes. Even today, Congress is debating handing out another trillion to what is called Human Infrastructure. Next year a substantial amount of money could be handed out to Not For Profit organizations with little oversight to ensure the money is appropriately used.  

Unfortunately, hucksters know this as well. And over the last decade or so, many organizations have figured out how to take advantage of our generosity. It seems that hustling money from Americans is a growth industry. Unfortunately, these hustlers are the weeds amongst the many who actually try to do good.  

In my daily activities, I see both hustlers and well-intentioned leaders of Non-profits. Examples of good organizations, like A Season for Giving, survive through volunteers doing the work. Or Ida’s closet, which an eighty-year-old woman runs, handed out over thirty tons of clothing last year. One of my favorites is Street Squash, an organization that helps inner-city youth attend college. As a result, 85% of their attendees graduate from a four-year college. Well above the national average.  

But I also see organizations like the national BLM, which raised tens of millions of dollars and provided little funds to their local chapters. The founder recently quit after making millions and getting a movie contract. While the well-intended local chapters of BLM bitterly complained they needed money to help their communities. At the same time, violent deaths for this group rose in some states by thirty percent.  

I, too often, see Non-Profits who prey on the sympathies of Americans and set up their organizations for the sole purpose of collecting a paycheck and send little of the money back into their communities. This is the new American Hustle.  

What would Jesus say about all this? In the famous Parable of the Weeds, Jesus gives us his opinion. He said, First collect the weeds and tie them in bundles to be burned; then gather the wheat and bring it into my barn—both an ominous warning to those who bilk and a hopeful message to those who do good. Even in Jesus’ time, there were bilker’s and harvesters.  

Herein lies the problem. How do we sort out the weeds from a productive harvest?  Do we stop giving and helping those who valiantly try to make a difference, so we don’t get caught up with the weeds? It seems Jesus is telling us to continue to give to those who do good and leave the rest to Him. But knowing who the weeds are is also essential.  

I have found actually visiting the various Non-Profit helps a lot. Look at what they do and talk with those who do the actual work. For instance, with Ida’s Closet, I met Ida. An older woman with a no-nonsense communication style. Frankly, she would be embarrassed if she knew I was writing about her. In the back room of a small church, she sorts through the clothes that arrive in large plastic bags. Unneeded garments that were donated by someone she likely doesn’t know but heard about her work.  

She sorts the garments by type, size, and gender. Then places them on a rolling rack for volunteers to hand out during their street missions in Atlantic city. She carefully sorts that which is in good shape from those not so good. She is defiant about not having poor-quality products hit the street. She is the harvester Jesus is talking about. She is street smart and knows her mission.  

There are many great Non-Profits out there, run by well-intentioned people. Unfortunately, there are also the weeds of life. We can sort them out by digging a little deeper, and if you can’t, visit them. A quick google search helps. Look for statements about how much of their funds go directly to aid. Generally, above 90% is an excellent measuring criteria. Look at what they accomplish and does it make sense when compared to what they receive.  

The current American Hustle isn’t new. It was there two thousand years ago as well. So let’s all help the good harvesters and leave the weeds to Jesus.  

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Can You Bring Jesus To Work?

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But seek first his kingdom and his righteousness, and all these things will be given to you as well. 

Matthew [6:33] 

Recently I was on a podcast called Real Faith Stories, the host Brian Robinson asked me how do we bring Jesus to work?  This is a question I hear quite often. My answer was, the most significant and positive force Christians have in their life is Jesus. And bringing Jesus to work will help any business or business person. The how and why we bring Jesus is the critical piece of this answer. Not for personal gain, instead to be morally and ethically directed. 

I have heard from many mixing Jesus with business is sinful. And it is sinful if we try to use Jesus to get ahead or gain a selfish advantage. However, it is not sinful if we intend to share our business lives with and through Jesus. In effect, letting Jesus becomes our guiding light in all our business conduct.  

In the second part of the Sermon on the Mount, Jesus says, But seek first his kingdom and his righteousness, and all these things will be given to you as well. Simply, Jesus is saying in whatever we do, our first effort should be to know and do what God/Jesus would want us to do. In other words, know and align ourselves to the ways of God/Jesus.  

Once this is done, then everything else will fall into place. For instance, Jesus says,  love your neighbor as yourself. This is an important message about working with our customers, who are our business neighbors. Imagine the quality of our customer service if we treated everyone as we would want to be treated. Using this mindset, instead of trying veiled sales attempts, we will try to find out what the customer really needs and honestly provide for those customers’ needs. Who wouldn’t like a business or person which operates in this manner? And this attitude is certainly not sinful. 

Or consider the verses in Colossians [3:23]-24, where it says, Whatever you do, work at it with all your heart, as working for the Lord, not for human masters, since you know that you will receive an inheritance from the Lord as a reward. It is the Lord Christ you are serving. Imagine if everyone worked as if they were working for Jesus. Honest and hard work would abound. Quality would exist in all product production and in all services rendered. Our every action would be designed to do and be good.  

When I ask business owners, would you hire someone who works as if for the Lord? I always get a resounding yes!  

Part of the answer to how we bring Jesus to work resides very much in our intent and behavior. Earlier in the Sermon on the Mount, Jesus says, Be careful not to practice your righteousness in front of others to be seen by them. If you do, you will have no reward from your Father in heaven. (Matthew 6:1)  Our goal in bringing Jesus to work isn’t to show others how pious we are. Instead, our goal is to be the best Christian employee or Christian business owner. 

It also means our efforts should be geared to the principle of serving the Lord and not just saying or preaching about serving the Lord. There is an old saying which says, live the Gospel, don’t just say the Gospel! People are savvy and will immediately see through our motives. If we only talk about the ways of Jesus but do not follow these words in our actions. Our words will soon become very hollow.  

So the answer to Brian’s question, it is wonderful to bring Jesus to work. However, those who do must also check their motives. If it is only to use Jesus to get ahead- likely we are off track. But if bringing Jesus to work is to help us sincerely be better and ethical business people- we are on track.  

Those who say mixing Jesus and business is sinful miss the point. Jesus should be in our lives all the time, regardless of what we are doing. Just because we work doesn’t mean we abandon Jesus. The critical message is how we bring Jesus to work. Not to gain an advantage or preach a hollow message. But to act in a manner, Jesus would approve.  

So the next time we are at work. Let’s all try working as if we are working for Jesus.  

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Stay Humble In All You Do At Work

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For all those who exalt themselves will be humbled, and those who humble themselves will be exalted.

Luke [14:11]

I remember getting a call from John, a person I have been helping navigate a transition into a much higher position with his company. He told me the president of his company had invited him to dinner, along with other senior members of the company. Not only that but he was told he was in line for a promotion very soon—pretty heady stuff for a young executive who had only been with the company for a year.

His question to me was, how do I approach the dinner? I immediately replied, stay humble and focused on doing a good job. However, he was immediately put off guard. It seemed to him, my comment didn’t match the question. He was right. My statement didn’t directly address the question of how exactly to behave at the dinner. Instead, my reply was more directed at how he was to act in all aspects of his interactions, both at the dinner and in the office. 

It wasn’t that I was trying to be evasive. Rather, I know from the experience in my career and from watching others, in this moment, he had hit a critical crossroad in his career. Getting invited to a dinner with the president of your company and being told you are getting promoted is a huge step. This is one of those milestone moments in any person’s career. 

I had come to know John well. And it didn’t surprise me he was being recognized as a solid employee. He is an enthusiastic and very positive person. Always willing to help others and committed to doing the best he can on any project. I am also sure his company had learned they could trust him on any assignment. The president had heard this opinion from the other senior members of the company. So the president wanted to get to know him a lot better. Hence the invite to dinner. 

In the past, I have seen people take one of two courses when they hit this milestone. The first and most dangerous is to become pride-filled. They tend to overstate their accomplishments and boast about their successes. Often time adding in a few exaggerated achievements. As a result, they become proud of themselves and not as proud of the people they work alongside. The reality is most accomplished senior executives, like presidents, will see right through this behavior. But, unfortunately, this behavior becomes a career-ender for these people. 

The second and most desirable course is to stay humble. Not overstate what you have accomplished and to be sure you recognize those who have had just as much success. People who remain humble see their peers as teammates and not as competition. Humble people listen to learn, and when they do talk, they stay positive. These are the people presidents want to promote. 

It is not that I felt John would become prideful. Instead, I was simply throwing up a caution flag. A reminder to stay true to who he was and not overreach. 

In Luke [14:11], Jesus says, For all those who exalt themselves will be humbled, and those who humble themselves will be exalted. What is ironic about this statement, Jesus is giving this advice to people who have also been invited to a dinner-a wedding. Jesus had also been invited and noticed the people who thought of themselves first tried to get the best seats, and those who thought of others first took the lesser seats. A critical insight into each person’s true motives. As we know, Jesus prefers people to think of their neighbor first. 

Presidents of organizations generally think the same way. They will always index to liking people who are team players. They know to build an organization around me first people is a dead-end street. 

Now John is a team player, both in the office and outside. But these moments of recognition can also be moments of getting trapped. We can either exalt ourselves or stay humble and authentic. The lure of making sure the boss knows how good we are will almost always backfire. Genuinely thinking of others first is far more admirable and likable. 

So, I wasn’t avoiding the question John asked. Instead, I was repeating advice from Jesus about how to act at dinner and in the office. Jesus knew about the trap of being too proud and gave us sage words of business and life advice. Another example of why Jesus is good for business and business people. 

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Honest Abe

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“The works of hands are faithful and just; his precepts are trustworthy”

– Psalms 111:7

Abraham Lincoln left his family at the age of twenty-one and became a store clerk in Salem, Illinois. He earned a reputation as being honest and sociable. To help defend this frontier outpost, he joined the local militia. To his surprise, after one year he was elected by the other members of the militia as their captain. A remarkable achievement for a twenty-three-year-old who was new to town. In a very short time he gained a reputation as a man of integrity, and his famous nickname, “Honest Abe,” was given to him during this period of his life.

Many of us from the marketplace are faced with the question of integrity on a daily basis. How do we handle a client’s money? Do we reveal everything or hold back important information? Do we consider ourselves justified because everyone else does it? We ponder and debate. We look for answers from within our hearts. We’re under pressure to complete a deal, to give our boss the right answer. We are constantly besieged with these crossroad decisions.

I was recently confronted by a supplier to pay for more work than had actually been completed. I knew he was wrong, but I paid him anyway. His attitude was that of entitlement. I had noticed that over time he had become more difficult in his billing practices and a little more forward in his requests. After I handed him the check, I decided to end our relationship and began to use other suppliers. After a while, the man complained that I wasn’t giving him any business. I advised him I had found another supplier. He never asked why; he just got angry and stormed off.

“A good name is more desirable than great riches; to be esteemed is better than silver or gold.”

When we view our relationships from only one side, we find it harder to be honest. We begin to feel entitled and justified. We cross the boundary of fairness. Our short-term gains turn into a crisis of reputation. It happens slowly. Customers leave without telling us why. People begin to avoid us. Our reputation becomes a hidden curse. Proverbs 22:1 reminds us of this, “A good name is more desirable than great riches; to be esteemed is better than silver or gold.”

When we treat our neighbors with respect and honesty, we may suffer short-term financial setbacks, but we build long-term relationships. Recently, I needed a moving company and asked around. I was told to use Company X, they were the best and most honest. I called them, and in our conversations, I asked, “Why don’t you advertise?” The company representative’s response was “We have more than we can handle from our referrals.”

PARTING THOUGHTS

What are the questions we ask ourselves about fairness?

How do we resist the temptation of the short term?

How are your referrals?

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And The Truth Will Set You Free

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Then you will know the truth, and the truth will set you free. 

John  [8:32] 

One of the most dangerous things for any business to get caught up in is a self-fulfilling prophecy. A self-fulfilling prophecy happens because you had feelings it will happen, and our subsequent action supports our beliefs. In other words, without the use of facts or truth, we feel something will happen, and then it does, mainly because the actions we take ensure our feelings happen.  

So how does this happen? During the Great Depression of the last century, many previously solid banks failed because their customers thought they would fail. The bank’s customers believed they would fail and withdrew all their money, resulting in a catastrophic capital loss. Thus, causing many banks to fail, sending the country deeper into an economic morass.  

Fortunately, in my business career, I worked with a number of great CEOs who were adept at gathering facts before deciding what to do next. For example, when people would gather to discuss a problem, these CEOs would insist on getting the hard evidence and push away guesses or feelings. The reason is facts aren’t based on feelings or opinions. Instead, they are based on concrete and well-researched information.  

For instance, someone might propose a solution based on just one incident out of very many and offer a solution. Ignoring the multiple times, the event hadn’t occurred. They were essentially selecting one isolated incident to support their feelings or opinion.  

This is dangerous because a solution based on feelings and opinions doesn’t solve the problem. The problem will still exist and likely get worse. The right solutions require the right facts.  

Sometimes, these feelings or opinions circulate and are accepted because people with alternative agendas push their agenda, regardless of whether it is suitable for the company. This makes it harder to get the facts. Instead, they will point to an isolated incident that supports their agenda and convince people their feelings are a universal truth.  

This behavior creates an uphill climb to convince an organization to take a different course for the person who knows the real truth and facts. In some cases, the person trying to give the facts will become isolated or beaten down. As a result, they will likely either go silent or go along.  

Jesus had this problem early in his ministry. Many of the religious leaders tried to change the minds of people about Jesus. They used skillfully crafted words to convince the local population to condemn Jesus. They weren’t interested in if Jesus was telling the truth. They were more interested in getting rid of a person that threatened their power base.  

The facts, in this case, were clearly on Jesus’ side. He was the Son of God and sent by God. He cured many. He spoke clearly and was always faithful to the words of God. He counseled the downtrodden and showed compassion. Certainly, no one knew the scriptures better than Jesus. Many times using the scriptures against the religious elite.  

The dilemma for Jesus was that even though he did what he said and said what he did, it went across the grain of those in power. Instead of using facts, his detractors used feelings and misguided opinions to prove him wrong. To them, it wasn’t a question if he was right or wrong. Instead, it became a quest to eliminate his influence.  

Jesus didn’t respond to the religious elite. He simply said to the masses, If you hold to my teaching, you are really my disciples. Then you will know the truth, and the truth will set you free. A simple message, stick with me, and you will discover what is real. And we all know Jesus did fulfill his mission. He was crucified and rose on the third day to save us from sin.  

To prove the point, not much is known today about Jesus’ detractors, but much is known about Jesus. That is the issue with feelings and opinions. They don’t last long but can cause a lot of problems. It is always the facts and the truth which survive.  

The same is true with our faith lives. Stick close to the message of Jesus. We should test everything we feel or hear against the words of Jesus. If it matches, likely, we are hearing or feeling the truth. Otherwise, we are reacting to either our misguided desires or falling for someone else’s agenda.  

The truth will always set us free.  

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Christian Ethics Are Very Different

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And whatever you do, whether in word or deed, do it all in the name of the Lord Jesus, giving thanks to God the Father through him. 

Colossians [3:17] 

One of my favorite things to do is to give talks on college campuses. I especially like to hear the students’ points of view. Always unique and insightful conversations that belie the students’ relative inexperience in the business world. In these talks, I do two things. First, give the students real-life insight into what their future lives will look like. And secondly, talk extensively about Christian ethics. Both of these topics are designed to help arm them for the next step in their lives.  

After I have given my presentation, I always allow for an extensive question and answer period. Inevitably I will always be challenged about my too simple view of Christian business ethic. I tell the students that Christian Business ethics always boils down to; what ought I to do. And the answer of what I to do is found in Colossians [3:17], where it says, And whatever you do, whether in word or deed, do it all in the name of the Lord Jesus, giving thanks to God the Father through him. 

The students believe my point of view is too simple and doesn’t consider the complications or dilemmas of ethics. Like, what about cultural differences? Or weighing truth versus loyalty. Next, they will ask what about long-term versus short-term decisions. Then there is always the question about the individual versus the community. And finally, what about justice versus mercy? These are great questions and represent the five classical ethical dilemmas taught in theirs or any ethics class.  

But the everyday world’s view of ethics is very different than Christian ethics. While similar in answering the question of what ought we to do?, Christian ethics uses the perspective of the Bible and, more specifically, what Jesus would do.  

There is a trap here as well. Many of these dilemmas exist as very minor exceptions and not the general rule. Indeed, the exceptions must be considered, but not at the expense of the broader issue of morality. In other words, too much time can be spent on the five percent versus genuinely understanding the overall point of ethics.  Many of these discussions of the exceptions can overwhelm the real value of ethics. Specifically, in Christian business ethics, knowing what Jesus would have us do is a far more critical question.  

The answer to knowing what Jesus would do is more straightforward than we might think. First, we have the ten commandments, which contain things like not stealing or committing murder. Secondly, Jesus tells us in Matthew 22: 37-40, Love the Lord your God with all your heart and with all your soul and with all your mind. This is the first and greatest commandment.  And the second is like it: ‘Love your neighbor as yourself.  All the Law and the Prophets hang on these two commandments.  

So this seems pretty simple to understand, follow the ten commandments, and love God along with our neighbor. However, the more challenging test of Christian ethics isn’t just with this knowledge; it is in the execution. This is where more time should be spent than talking about the exceptions or dilemmas. Temptation is the hardest part of Christian Business ethics. Temptation is what breaks down our ability to execute great Christian business ethics.  

Throughout our careers, we will be tempted by money. We will perhaps stretch the truth to get our way or even a benefit we don’t deserve. We might even be tempted to spread rumors about a co-worker. So my advice to the crowd is to spend more time on two things, be clear about our understanding of what Jesus wants and giving in to temptation.  

However, the five dilemmas of ethics will still always pop up in these discussions. Take the dilemma of truth versus loyalty. Suppose we know of a corrupt situation in which a friend is involved. The dilemma is we expose the truth and hurt our loyalty to our friend. When we use Christian business ethics, this is really a question of truth and loving our neighbor.  

First, Jesus always wants us to tell the truth; yes, always! But, secondly, Jesus also wants us to love our neighbor. In this case, it means talking to the friend quickly and telling them you have to disclose the truth. And this is loving your neighbor, even if it could be viewed as being disloyal. But, in reality, you are helping your neighbor not to get involved any deeper and perhaps helping them be part of the solution. So to allow a friend to continue down a crooked path is not really loving your neighbor.  

Dilemmas may be valuable in the discourse of understanding ethics. But for Christians, it is more important, as it says in Colossians, whether in word or deed, to do it all in the name of Jesus. And secondly, watch out for temptations. Dilemmas aren’t our real problem. It is with the ability and commitment to following the path of Jesus.    

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Why I Love Going to the Dentist

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He went to him and bandaged his wounds, pouring on oil and wine. 

Luke [10:34] 

Now it may seem a little strange, and over the top, for me to say, I love going to the Dentist. But it is true and let me explain why. It is not fun to have a toothache or to need a root canal—all of which I have had to experience recently. And anyone who has had a toothache can attest it’s not a pleasant time. For me, I knew I would find a caring and compassionate answer at my Dentist’s office.  

As a person who studies businesses, I get great joy when I discover a company that is well run. I have found this with my Dentist, Dr. Heath Lefberg.  

A week before my youngest daughter’s wedding, I developed an infection in my front tooth, which had a root canal long ago. So, needless to say, this event was very untimely. On top of this, I was to be the minister at her wedding. So I called Dr. Lefberg’s office and was immediately and sympathetically given an appointment that day.  

Dr. Lefberg quickly assessed the problem and told me my situation was very complicated and would require a complex procedure to fix. He could not perform the procedure, and I would have to go to an endodontist specialist. But first, he wanted to get me comfortable and able to complete my daughter’s wedding. So his goal became to get me through the following week and my daughter’s wedding, which he did with a required course of anti-biotics and Advil.  

After a few difficult days, it worked. Finally, I was able to be pain-free and perform the wonderful task of marrying my daughter. In the meantime, Dr. Lefberg stayed close in following my progress, as did the office staff.  

When I returned from the wedding, I went to Dr. Lefberg’s office for a follow-up. As I entered the waiting area, the receptionist and office manager immediately asked how was I doing and how was the wedding? These questions weren’t superfluous. Instead, they were sincere expressions.  

I have found this whenever I call the office as well. They are people who care about their patients and go out of their way to make them as comfortable as possible. But, like any cultural attitude that exists in any business, it starts at the top.  

When I watch Dr. Lefberg interact with his employees, I find a person who cares about their opinions and talks to them respectfully.  In turn, it is reflected in how we, the customers/patients, are treated. Their efforts are always sincere and warm towards those of us who visit the office.  

Dr. Lefberg himself asks me about my work as a Christian author. To my surprise, I have found he is a great student of the bible and its history. Most of the time, during my appointments, we talk a little about my work during my visits.  

As I have thought about the business model for Dr. Lefberg’s dental practice, it’s centered on excellent customer service. And I have concluded that for any company to have excellent customer service, two things must be aligned; the leader’s desire to have a great customer service culture and have positive employees whose mindset matches the leader’s. Both must exist, or one side will doom the culture.  

Indeed, I find both sides working harmoniously in Dr. Lefberg’s office. When I think about the Good Samaritan story, I see an excellent example of two sides working together. We all know this story of a Samaritan person finding a person in need on the side of the road. Two religious people pass him by. While the Samaritan man stops his journey and tends to the person’s wounds. Then takes him to an inn to rest for a few days while he goes on his journey for a few days.  

Here is where the story takes an unusual twist. The Samaritan man asks the innkeeper to help out. Certainly, taken care of a person wasn’t on the innkeeper’s to-do list. But, likely, inspired by the compassion of the Samaritan man, the innkeeper takes on the role of helping out. Many miss this part of the story, but there are many times another person exists in most efforts to help out.  

Providing great customer service is similar. First, there has to be a leading example of being empathetic to customer needs to the point of stopping to help the customer out. Second, like the innkeeper,  positive employees must exist to carry on the task of helping the customer. To have excellent customer service, it starts at the top and is finished by the employees 

Jesus uses this example as a lesson on what loving thy neighbor means. It also applies to any business. It is a message of worrying about the customer first and not our scripted to-do list. Positive people always find a way to both provide excellent customer service and their to-do list. Like Dr. Lefberg’s office, they still get their job done and provide excellent customer service.  

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