Ways to Resolve The Inner Conflict of Doing Good

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“I do not understand my own actions. For I do not do what I want, but I do the very thing I hate.”

— Romans [7:19]

FOUR WAYS TO RESOLVE THE INNER CONFLICT OF DOING GOOD

When I first read this verse, I was stunned. How could Paul think this about himself? The Apostle Paul was the earliest Christian writer of the Bible. Inspired by God, he is credited with thirteen of the books in the New Testament. He was largely responsible for starting the Christian movement outside of Jerusalem. His travels to spread the Gospel were extensive, dangerous, and met with skepticism wherever he went. How could this man of extraordinary faith write this verse?

“We all want to think of ourselves as good, but are inherently disappointed when we aren’t.”

In reflection, I realized that Paul is answering one of the most basic questions each of us has with ourselves. We all want to think of ourselves as good, but are inherently disappointed when we sometimes aren’t. We don’t always do the things we know we should, and later in our internal dialogue we question our actions. We go to an important business meeting or interview, full of hope on what we want to accomplish and say, and at times we fall short of being perfect in doing what we hoped. This is the dilemma Paul is talking about. How come we can’t  always be who we know we should be?

The verse gives us hope in the natural human condition, that we all know good. The test is converting this knowledge into action. When we are in an interview, we hope to get the job. But when confronted with a tough question, do we answer completely honestly or do we shade our answers slightly? It is the lure and need of the job that begins to twist us away. Our failures arise from things we want and have the freedom we have to spin the truth to get them. Perhaps it’s also taking a shortcut when no one else is looking. Perhaps it’s massaging some numbers to make our projects look better. It is these points that cause us sometimes to drift into not being who we want to be. 

“Through a life of connected prayer and reflection, Jesus helps us move away from our internal conflicts.”

There are many solutions to this dilemma.

  • The first is to become more aware of these temptations.
  • The second is to see the benefit to our reputation of being honest over the long term.
  • The third is to recognize that our responsibility is to helping others.
  • Lastly and most importantly is the realization that we are inherently good and that our feeling of personal want in these situations needs to diminish to create this greater sense of self-worth.

Even Paul, the greatest of all evangelists, struggled with this concept. It is the natural human condition.

Through a life of connected prayer and reflection, Jesus helps us move away from our internal conflicts.

Blessings, until next time,
Bruce L. Hartman

 

PARTING THOUGHTS

How often do we reflect on our inner condition?

What are the things we do to diminish our goodness?

How do we strengthen ourselves to avoid the natural state of want?[/vc_column_text][/vc_column_inner][/vc_row_inner][divider line_type=”Full Width Line” line_thickness=”1″ divider_color=”default” custom_height=”25″][/vc_column][/vc_row]

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Dressed for Action

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“Be dressed for action and have your lamps lit . . .”

— Luke [12:35]

DRESSED FOR ACTION

On 9/11 two planes hit the World Trade Center, causing them to collapse. When they collapsed, thousands of lives were lost and our country was thrown into mourning. It was a great national tragedy. Not only were lives lost in the towers, but the buildings surrounding the Trade Center were crushed. One of the buildings was the Verizon communications center. In that moment Foot Locker lost its ability to communicate with our four thousand stores throughout North America. Immediately we were in a position of mourning for our neighbors and had lost the ability to run our business. 

“Bill was always prepared and dressed for action.”

Bill Johnson, who worked for me and was in charge of our communications network, was ready. I called him by cell phone and asked him what his plans were for recovery. Bill informed me that he had already put his plan in place and by eight the next morning we would have full communications online again. This was classic Bill. He constantly surprised all of us with his ingenuity and thoughtfulness. Regardless of the situation, Bill was always prepared and dressed for action. As he had told me, the next morning our multibillion-dollar business was running normally. 

“Jesus tell us, always be dressed for action and have our lamps lit. We never know what each day will bring.”

Jesus tells us to be prepared for anything. Jesus tell us, always be dressed for action and have our lamps lit. We never know what each day will bring. It could be joy or unique sorrow. But if we are to react well, preparation must be a lifelong commitment. Whether in our business, personal, or spiritual life, this should be how we think, live, and pray. We never know when an important event will occur. Each day is a day of possibility. Each day a sharp turn can occur. Jesus asks us to be prepared.

Two years later, the Northeast was hit with a major electrical outage. With it, our corporate headquarters went dark. We had many people stranded in our building who couldn’t go home. We needed power to keep them safe. I called Bill again. He replied, “My guys are reversing the power on the phone system and you can run the building off the battery.” It didn’t surprise me this time that Bill had the answer.

As always he was prepared. 

Blessings, until next time,
Bruce L. Hartman

 

PARTING THOUGHTS

Are we prepared spiritually?

What events have been sharp turns in our lives and were we prepared?

How do we prepare on a daily basis?

 

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Fruits of Our Efforts

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“And seeing a fig tree by the side of the road, he went to it and found nothing at all on it but leaves. Then he said to it, ‘May no fruit ever come from you again!’ And the fig tree withered at once.”

— Matthew [21:19]

DO THE FRUITS OF OUR EFFORTS PRODUCE GREAT CUSTOMER SERVICE?

I was talking with the business manager of a large automobile dealership and asked him, “How many cars a month does your best salesman sell?” He replied, “Thirty a month, month in and month out.” I was stunned. That was almost one and a half each day he worked. Considering the immense amount of paperwork and government forms that had to be filled out for each car, it was even more impressive. The salesman’s name was Steve, and not only did he sell a lot of cars, but he always achieved very high customer service scores. I queried the business manager about how and why Steve was so consistent. His reply was that Steve’s steady business came almost entirely from past customers’ referrals. He had gotten to a point where he only had to provide good customer service and no longer needed to  make cold calls.

“The fruit of his efforts was a steady stream of loyal customers.”

Steve sent out birthday cards to all his customers. He advocated for them when there was a problem. He would take their cars and get gas for them. He knew everyone by first name. In short, he put his customers first. The fruit of his efforts was a steady stream of loyal customers. His fig tree bore fruit because he cared. Customer first and himself second was the only way to accomplish this amazing feat.

How many times have we felt like a salesperson just wanted to sell something to us to make his or her goals? How many times have we felt cheated because of an extra add-on charge? How many times have our interests been put last? We are left feeling used and just there for people to get our cash. Many of us walk away silently and never do business with that person or company again. The salesperson may have won that day, but lost a future customer and many referrals. For a short-term gain there is a long-term loss. 

“Do we really listen to the customer or are we only interested in the sale?”

In today’s verse Jesus condemns the fig tree because it bore no fruit. It provided only leaves. Its purpose was to produce fruit, but it bore none. Many of us are guilty of this as well. We strive for that big sale. It makes our numbers good and our bosses happy. But silently we ignore the customer and in turn choke off our future. Our withered fruits become our reputation. Do we really listen to the customer or are we only interested in the sale? Would we continue buying something from someone like that, knowing we don’t come first? Jesus knew that good business is great customer service. 

Blessings, until next time,
Bruce L. Hartman

 

PARTING THOUGHTS

Do we listen to our customers or do we push our goals?

How many repeat sales do we get?

How do we show value to our customers?

 

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Imago Dei

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“So God created humankind in God’s image, in the image of God he created them; male and female he created them.”

— Genesis [1:27]

IMAGO DEI

George  was raised in a wealthy home and went to Harvard. Instead of studying economics or business, he pursued a path of social advocacy. He eventually graduated with a master’s in Social Work. From there, with his wife, he started an organization called Street Squash, a program that provided inner city youth with access to college. The sport of squash was used to add an advantageous credit for the young people when applying to college, but it was not the primary focus of Street Squash. The students were provided with a place to go after school and study. They had tutors and visited college campuses. The goal was to create access for a segment of our population that needed a head start. George could have been a great investment banker, but chose instead a life of helping.

From his kitchen table George built an organization that has sent thousands of youth to college. And he has helped in the establishment of fourteen other programs throughout the country.   The graduation rate of students from these programs is substantially higher than national statistics. The youth from Street Squash achieve an almost 90 percent graduation rate. Without Street Squash, their chances were 15 percent. George only sees goals. He only sees that the youth are people. He knew that squash gave the students athletic content for their college résumés, and he knew Squash would help him with fund-raising.

“George reflects the Imago Dei, and his life focus is on helping, not labeling.”

Today’s verse comes from the book of Genesis and reflects the earliest statement from God on how humankind is viewed. We are all made in the image of God. Theologians call this Imago Dei. In today’s world of labeling from all corners,  people like George gets lost in the din of noise about racism, liberalism, conservatism, misogyny, and all the other labels we use to describe one another. Our news media encourages labeling because it increases viewership, which in turn increases revenue. All at the expense of the imago Dei. I know George and wish he was better known by others. George reflects the imago Dei, and his life focus is on helping, not labeling.

“There are no differences or labels from one to another when we think of people as images of God.”

In this time of great divide between all the various factions, it is important for us to reflect on what God means with the image of God. There are no differences or labels from one to another when we think of people as images of God. When we label, we diminish the intent of God. The solution to this great divide is turning back to God’s original intent and away from the commercialization of labels.

Blessings, until next time,
Bruce L. Hartman

 

PARTING THOUGHTS

How do we see people when we first meet them?

What does the imago Dei look like?

How do we feel when we are labeled?

 

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Hearing the Sheer Silence of God

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“Go out and stand on the mountain, before the Lord . . . and after the earthquake a fire, but the Lord was not in the fire; and after the fire a sound of sheer silence”

— 1 Kings 19: 11–12

HEARING THE SHEER SILENCE OF GOD

A friend of mine, Bob, was in the process of selling an important asset. The sale would be a crucial part of his future and success. Bob was determined to be a good seller. To not hide anything from the buyer and provide the buyer with a product that exceeded their expectations. Bob responded faithfully to all the buyer’s requests and went further than his lawyer or broker expected him to go. But the requests didn’t end. After each obstacle was resolved, another popped up. A meeting was scheduled between all the parties to find a clear path to resolution.

“He prayed for God to give him the wisdom to make the right decisions with his business and to help his wife.”

The day before the meeting Bob’s wife announced that the doctor had found something during her checkup that needed a radiologist’s opinion. The appointment with the radiologist was scheduled at the same time as my friend’s important meeting. His wife told him to go to the meeting and she would be okay. Bob felt besieged. How can I ignore my wife? But how can I secure our future? He prayed throughout the day. He prayed for God to give him the wisdom to make the right decisions with his business and to help his wife.  Then he went to the meeting and his wife went to the radiologist.

During the meeting, there were many questions. Tough questions. My friend answered them all honestly. At one point the broker for the buyer became unrelenting. Bob felt a spirit of resolve fall over him and became quietly serious. Normally Bob’s mannerisms were friendly and engaging, but now he became dead serious and firm. Looking firmly into the eyes of the buyer’s broker and without hesitation he stated firmly and in a quiet tone, “If there is a problem, I will pay to have it resolved. It is what I have done to this point and will continue to do.” He left the meeting wondering about his wife and at the same time about the state of this important sale.

“A wave of joy overcame him. While Bob had waited in silence, God had answered his prayers.”

At home he sat in his favorite chair and waited in silence. A short time passed and he got a call. The broker said, “It is done, you have done everything and had no more to do. The sale is going forward.” Shortly after, his wife called and stated that the radiologist had found nothing serious and she would need some minor medical attention. My friend rested. A wave of joy overcame him. While Bob had waited in silence, God had answered his prayers. No great bell was rung, no fireworks,  the quiet winds of life had brought his answer. Life was back in balance.

Blessings, until next time,
Bruce L. Hartman

 

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Serious and Focused on Being A Servant

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“. . . just as the son of man came not to be served but to serve, and to give his life a ransom for many.”

— Matthew [20:28]

SERIOUS AND FOCUSED ON BEING A SERVANT

I remember him from early in my career. Don was the CEO’s chief assistant. I also remember that he never used the power of his title to accomplish his tasks. When he came to a meeting to discuss an item, he was focused and serious. Don’s goal was resolution: How could he help? Over time he was sought out by all of us for help. He was calm, insightful, and asked good questions. He knew his role, to help the company. Seldom was the solution about him; his only concern was solving the problem.

Don helped us get many things done. His contacts and relationships could broker many solutions. His reputation transcended the title he owned. His day was spent going from meeting to meeting. Sometimes one-on-one meetings, sometimes large meetings. Don waited to hear everyone’s point of view. His solutions came in the form of questions. He would say things like “What would you think if we did this?’” or “How about trying that?” Don could go anyplace in the company and be well received.

“Jesus knew his role, to help humankind and ultimately to pay the highest price for humankind.”

Notice in today’s verse that Jesus refers to himself as the son of man, not the boss of man. This perspective of servitude opened many doors for Jesus. Jesus knew his role, to help humankind and ultimately to pay the highest price for humankind. All of his activities were serious and focused on this goal. Throughout his short period of service, three years, he touched many. He performed miracles. He healed the sick and comforted the poor. Overtime, his reputation grew and became sought out by others. Jesus developed a great reputation.

His reputation was so good, Jesus could borrow a donkey for entry into Jerusalem. For his final staff meeting called the Last Supper, he was able to secure a room at no charge. In fact, his burial tomb was given to him by a rich merchant. His actions of service got many things done and, as with Don, allowed him to go into many places.

“When we serve, where are our hearts?”

When we serve, where are our hearts? Are they set to help or express our desires? Do we have a clear view of our true role and do we stay focused on that role? When we do, doors open up. Not all will agree with us, but all will welcome us. In the marketplace, producing honorable results should be our primary goal. Each of us has a role to play in this, and when we stay within that role we succeed. The hardest part is remembering we are a servant in our roles.

Blessings, until next time,
Bruce L. Hartman

 

PARTING THOUGHTS

When we work, does it have to be our way?

How do each of us serve in our work?

How do we search for the common good?

 

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Jesus in silence

Using Faith to Go on Our Way

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“Then he said to him, ‘Get up and go on your way; your faith has made you well.’”

— Luke [17:19]

USING FAITH TO GO ON OUR WAY

It is easy to say, “Get up and dust yourself off.” Many of us have heard this encouragement. But it isn’t so easy to do. Perhaps we have had a major financial setback or are struggling with a relationship. In those silent moments by ourselves, we twist and we turn, searching for answers. We head down various mental paths and look in each corner. Perhaps we cry out and silently yell it’s not fair. And it probably isn’t. It is true we should just get up and dust ourselves off and go on. But it isn’t that easy for everyone.

Faith is like that. Sometimes it’s easy to go into the building of faith and hit the elevator for the top floor and just arrive. But other times in our lives we have to investigate every room in the building of faith. To find out what’s there and see if it helps us. We have to walk up each stair and see what’s on the next floor. With the spirit of Christ in us, we know the answer is on the top floor, but we have to press back our doubts by exploring. Others may say, “Just have faith.” But these journeys help us have faith. They allow us to cross off what doesn’t work. They allow us to let our heart catch up with our intellectual knowledge. 

Our faith will make us well. But we have to first move to that place where we can get up and be on our way.

Jesus says, “Move on. Your faith has made you well.” Jesus has to say that, because it is right. Our faith will make us well. But we have to first move to that place where we can get up and be on our way. It is at this point where we have to decide that our progress must be forward. Our investigation has to propel us to a conclusion. It is faith that we can hang on to after we have investigated every floor, but the investigation process itself can be revealing and strengthen our faith. It is when this strengthening has occurred that we can truly get up and be on our way. 

“The journey in the inner building of our self with Jesus will reveal and teach us to have faith.”

With Jesus in our hearts, we can have confidence that our journey will be well. Regardless of our inner investigation, all paths will lead back to faith. All thoughts of ill will will disappear. All thoughts of self-pity will wither away. We will return. The journey in the inner building of our self with Jesus will reveal and teach us to have faith. Jesus will be with us on this journey regardless of our despair. And when we are done, we will be able to get up and be on our way. 

Have faith!

 

Blessings, until next time,
Bruce L. Hartman

 

PARTING THOUGHTS

What do we do when we fall down?

How do we restore our faith?

How long should it take?

 

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Finding Self-Worth

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“But to all who received him, who believed in his name, he gave power to become children of God.”

– John [1:12]

FINDING SELF-WORTH

Many of us in the marketplace are pushed to believe our value rests in our net worth not our self-worth. We spend a lifetime surrounded by the message that our value lies in how much we earn, what are car looks like, or if we have the latest and greatest. We never seem to reach that golden ring these messages tell us exists. The effect of all this is a reduction in confidence and self-worth.

“Many of us in the marketplace are pushed to believe our value rests in our net worth not our self-worth.”

We are influenced subtly by our culture, our friends, our family, and even our thought life. They all conspire both innocently and purposefully to undermine our confidence. As we continue our journeys, we find ourselves stuck in a world that lionizes size-two Hollywood starlets or people with ten thousand-square-foot homes. We over analyze ourselves and find we don’t match up to these images. The overly analytical critique sears our souls and drives us deeper in the wrong direction.

Like all formulas, if the input is wrong, the answer is wrong. We have all heard the expression “garbage in garbage out.” In many of my counseling sessions I hear the silent voice that says, Why don’t they want me? But I see a different picture in these people. I see bright and enthusiastic people who want to lead a good life. God sees the same thing and says so in Genesis [1:27], where it states “So God created humankind in God’s image, in the Image of God he created them; male and female he created them.” This is a powerful assertion of the value God places in each of us. We are like God.

“We need to reach down and change the input from our own to God’s.”

So how do we from the marketplace defend ourselves from our own overly critical analyses and cultural influences? We receive Jesus and believe in his name, as the Book of John advises us. But we also have to live out this inheritance both internally and externally. We need to reach down and change the input from our own to God’s. We are made in God’s image. Our outward expressions to our neighbors should simulate this same act of love that God expresses to us. At Starbucks, build up the life of the barista and from our hearts wish him or her a good day. At the grocery store thank the clerk for their hard work. Never tire of doing good with a heart formed in love. Both the inner expressions to ourselves and the outer expressions to others will gird our self-worth. Over time the importance of net worth will fade and be replaced with the value of self-worth. Our priorities will change, and life will seem brighter. We are all children of God.

Blessings, until next time,
Bruce L. Hartman

 

PARTING THOUGHTS

Where do we spend our money? Is our credit card statement a reflection of our self-worth or net worth?

Do we allow others to make us forget how God thinks about us?

Do you treat everyone like a child of God?

 

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Quieting Our Hearts

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“Blessed are the pure in heart, for they will see God”

– Matthew 5:8

QUIETING OUR HEARTS

Saint Augustine, one of the church’s early leaders, said, “Our hearts are unquiet until they rest in God.” A powerful statement from a man who in the first half of his life engaged in much debauchery. He was a great lawyer and orator in his early life. His fame was so widespread that he was recruited to go to Rome to teach aspiring students about oratory, reading, and philosophy. During this period of his life he was in constant pursuit of the “truth,” while engaging in a life of sin. Encouraged by his mother, he met Bishop Ambrose in Milan. Through these meetings Augustine discovered that he was on the wrong path to truth. In a garden in Milan he heard a child’s voice that he felt was the voice of Jesus, and knelt to accept Jesus as the truth. From this point he became a bishop, and he went on to become a key figure in firmly establishing the church.

“Jesus asks us to not give in to our personal power, but to our hearts and the existing human desire to do good.”

Today’s verse is one of the Beatitudes delivered to us by Jesus in the Sermon on the Mount. Jesus tells us in this verse to have a pure heart. A heart led to do good. One that avoids the temptation to give in to our fears, desires, and schemes. A heart that reaches outward to our neighbor. A heart that has faith in God. A heart that endures momentary losses and looks to the future. A heart of hope. Jesus asks us to not give in to our personal power, but to our hearts and the existing human desire to do good.

A friend of mine named Donna talks about this state of being as it relates to her business. After a difficult period early in her life that involved alcoholism and challenging times with her parents, Donna found Jesus. She took her savings and bought a building, and broke it up into small offices to start an “office share” business. Competing against bigger companies, she has over time built a successful business that includes numerous other buildings and many customers. She let go of her fears and thrived. At the various crossroads of this amazing story of revival, she focused on two things. The first was to make ethical decisions;the second, to listen for God’s direction. She tells me that over time at each of these crossroads, the decisions got easier and her business grew.

“If our hearts are God-centered and faithful, we will survive and more likely thrive.”

Jesus asks us to trust our heart and follow its direction. There are times when our hearts appear wrong or we are beset with worry. If our hearts are God-centered and faithful, we will survive and more likely thrive. Decisions that are made with the wrong intentions, however, will nag us in the future. Sleeping and our overall sense of being improves when we act with a pure heart. The momentary losses that sometimes stand in our way will disappear over time. Our hearts will become quiet and not restless.

Blessings, until next time,
Bruce L. Hartman

 

PARTING THOUGHTS

Do we incorporate God in our decision making?

Do we fret over decisions we have made?

Can we make hard choices?

 

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Where Are Our Hearts

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“Again I tell you, it is easier for a camel to go through the eye of the needle than for someone who is rich to enter the kingdom of God”

– Matthew [19:24]

WHERE ARE OUR HEARTS?

In our modern marketplace we are taught and encouraged that the measure of our success is how much we make. Corporations are rewarded for increasing their earnings per share. We all want our raises and bonuses to be bigger. For many who read this verse in Matthew it appears that Jesus is saying that if you are rich you won’t be able to go to heaven. However, if we use the discipline of historical context, we can see a different message. A message that refers more to where our hearts reside.

“Jesus desires for us to turn our hearts humbly to the purpose of God.”

In ancient Jerusalem there were two gates to enter the city. A large gate where all could pass and a smaller gate used at night to prevent entry by potentially dangerous invaders. The smaller gate was called the “Eye of the Needle.” For camels to get through this gate they had to kneel and be relieved of all their baggage. The camel was the largest beast of burden in ancient Judea, suggesting its purpose in Jesus’s analogy. The act of kneeling is a humbling act. An act of submission or honor, both in the ancient world and today. Jesus desires for us to turn our hearts humbly to the purpose of God.

A writer friend of mine engaged with a well-connected literary figure who signed a contract promising to help my friend get his book published. For a sizeable amount of money from the aspiring writer, the literary figure promised to introduce him to publishing firms. A contract was signed and the literary figure sent off an e-mail to an agent, who replied to the writer with a rejection. From the literary figure’s point of view, an introduction had been made and therefore the money was due. While technically the literary figure had provided the contracted service, he did little more than send a random e-mail to a random agent. The aspiring writer was on the hook to pay the contract fee but had little to show for his money. While everything was done legally according to the contract, the heart of the literary figure was in making money and not in providing substantial help to the writer. His actions were legally correct, but not correct within the context of intention.

“Jesus cautions us to be humble and careful in pursuing wealth…To decide between a short-term gain and being fair with our neighbors. He is saying that when we stand at this crossroads, we should follow a heart that wants to help others.”

In this story lies the point of Jesus’s message. Is our goal to make money regardless of who we affect? The lure of wealth often times puts us in this position, to decide between a short-term gain and being fair with our neighbors. In the marketplace we often stand at this crossroads. Jesus isn’t saying that being rich is bad. He is saying that when we stand at this crossroads, we should follow a heart that wants to help others. Jesus cautions us to be humble and careful in pursuing wealth. He is well aware of the temptation of riches and the delusional effect of wealth. He is advising us that the pursuit of wealth, while intoxicating, can be harmful to our hearts. Are we following the command of Galatians [5:13] to put aside our own worldly desire and instead using what we have to serve others in love?

Earning a living isn’t the issue; where our hearts reside is the issue.

Blessings, until next time,
Bruce L. Hartman

 

PARTING THOUGHTS

Do we make decisions that are made with a heart that wants to help?

How do we protect our hearts from the delusions of wealth?

How do we stay humble?

 

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